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Author Topic: Customer Header problem - might be theme  (Read 329 times)

glassofwin

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    • Glass of Win
Customer Header problem - might be theme
« on: October 28, 2009, 09:25:37 AM »

I'll apologize now for the length of this post. I initially put an inquiry over at the WordPress forums, but I wanted to pose the same issue to you, Ajay, because there is something peculiar with the header.php file. Let me start off by describing the issue:
I went to go and upload a new custom header for my blog (http://www.glassofwin.com) and even though the uploader acknowledges that I have a new image, the header space is totally blank.

- I doubled check my specs to make sure they were 741x142
- I emptied my cache, restarted my browser
- I even tried to upload the former custom header with the same blank space results
- I went BACK to the default header/colors, that worked, but as soon as I tried to upload another banner it went right back to the same problem

- I tried to upload the header before and after I upgraded my blog to the 8.2.5 version ~ same results so I doubt this has anything to do with it.

- When it acknowledges that I uploaded an image it says:
"Header complete! Visit your site and you should see the new header now." but the uploader does not preview the image for me, as they did when I resorted back to the original header/colors.

Now, when I go to check on header.php (which I freely admit I have never fiddled with so this is first time I ever peeped at it) there is some scribe in there mentioning a 404 Error, specifically:
<?php if (is_404())
         _e('Error 404 - Not Found &raquo; ');
      elseif (is_search())
      {
         _e('Search Results for ');
         echo '&#8220;'.$s.'&#8221; &raquo; ';
      }
      elseif (is_tag())
      {

Is this supposed to be here? Do you think there is any way I can manually add my header, as I've already uploaded to my server...I just don't know where or what to write in the header.php (if that is the correct place for it)

Thanks again, and sorry for the trouble.
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Ajay

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Re: Customer Header problem - might be theme
« Reply #1 on: October 31, 2009, 09:25:23 AM »

You can manually replace the train.jpg file in the img folder.

Also, please make sure you use 741x143 as the header
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